Most helpful review

Oil change steeling

I had service with them for a while, but lately I noticed that my car burning oil a lot and after a few days from changing the oil I have to add more oil.a friend of mine has the same issue to, and he got service at the same place. We figured out that they don't put enough oil when they changed, and they steel oil and changed us for more will never work with more muffler in Pawtucket RI Newport Ave.
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ID
#2423948 Review #2423948 is a subjective opinion of poster.
Location
Pawtucket, Rhode Island
New Reviewer

Good service

I had a flat and called numerous places and Monro got me right in, excellent service at the Franklin NH location, I will definately go there again.I would reccomend
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1 comment
#1964418

FRANKLIN ! hahahahahahahaha Franklin NH

ID
#1986946 Review #1986946 is a subjective opinion of poster.

Manager and assistant manager have a bad attitude

How,sad you do not respond to a customer who has a legitimate complaint about a nasty manager in one of your stores, :
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ID
#1636137 Review #1636137 is a subjective opinion of poster.
Cons
  • Poor poor customer service
Reason of review
Poor customer service

Brake service

I always take my car to the Monroe on Main Street in williamsville. They always take me right away and do a great job , would highly recommend . Jim is always friendly and helpful!
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ID
#1625217 Review #1625217 is a subjective opinion of poster.
Location
Buffalo, New York
New Reviewer

Not satisfied with oil chg

Came in for an oil change on Aug. 12th. Called and made an appt the week before. Told them we had synthetic oil and the model and make of the vehicle. We waited an hour and a half for the filter which was ordered from not even 2 miles down the road. That filter should have been here ahead of time. We are repeat customers. Not at all satisfied with the wait. I would like a refund or free oil chg in the future. Kathy J Rearick 570 205 **** or kathyrearick2@***.com
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ID
#1620492 Review #1620492 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Reason of review
Waiting time
Loss
$63
Preferred solution
Full refund
New Reviewer

Complaint/credit