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The moonro muffler at olantagi road by the Riverview drive , there manager is number one worth manager he is a suckles manager , he do not have any costumer service experience, he is rode today I have an appointment at but I was late 10 minutes he didn't except me, after 10 minutes late & also he was not polite he was very rode, I never seen like this people , I couldn't understand that why moonro muffler keep this Suckles people , Read more

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8/17/26 - after my horrible experience on front brake job and very poor, rude unprofessional customer service, with Monro Muffler, Main Street, East Hartford, Ct 06118 I'll called the State of Ct, Department of Motor Vehicles today and they're sending me out form to file a formal complaint and investigation .. Can't wait to get them this will be done asap!!!! Against Company, Manager, and Regional Manager.. Because truth be told, Corporate is... Read more

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I was at the Monroe in Roanoke,Va today and got an oil change and look what i found on my car when i got home on my white paint. Come on use gloves dont get oil all over my hood and bumper.

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We bought "brakes forever" through the NH Monro shop. The last time we went in to have my son's brakes checked, they stated to my son that they weren't going to honor this agreement, as their district manager told them not to. Knowing they were trying to pull a fast one on my son, I called them & said "brakes forever, by virtue of the word forever being used, implies that they replace the brake pads for as long as I have the car", they said... Read more

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Manager Chris Herring (Monro Muffler) on Easton Ave told me I needed a switch and relay for my blinkers, which were flashing for a few seconds and then stopped. Quoted $569.27 labor & parts. Told him I want to talk to my friend first. Called Chris next day to do only the relay, asked for labor charge, he said $20.00. Went after work, he looked at me like I was an ***. He said that I told him I would have my friend put it in, which is a ***... Read more

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Went to monro muffler in chester ny. Had four new tires put on. Also new front brake pads. I asked the person behind the counter, (Brian) if the rotors were ok. He replied the rotors are fine. A week and a half later the brakes started to pulsate. The steering wheel would shake a little when applying the brakes. Took it back to monro muffler for them to check out the brakes. Same guy, (Brian) said that the rotors are bad. I said you said the... Read more

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Totally price gouged for a wheel bearing hub assembly. I was charged over 4 times what I could buy it for at any parts store.. I will let everyone know how I got ripped off at Monroe. Monroe knows they have someone in there who needs to get an inspection to pass and they take full advantage of that situation. Complain about the price of the part and then you will waste $21.99 for a failed inspection fee. I should have just had them put my car... Read more

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Monroe muffler Mechanicsburg, poor customer services, i got there today,they very rude, I said hello they walked out on me,my name is Afolabi Ishola, phone number 7177069170

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I would give a 0 stars but there was no option. For 3 oil changes I was given the wrong oil in my 2015 Chevy sonic. The new manager alerted us that the old management team was making mistakes so they've replaced him. He didn't offer a free oil change or anything other than the sucked before. I filed a complaint on monroes website and received a call from the manager saying he was sorry and would give us a free oil change. If that's the best... Read more

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I brought my car in to fix a blinker. For some reason they had to check the brakes and said my front and rear brakes needed replacing. I know all about how much a rip off monro muffler brake I told them I did not want the brakes replaced. I went to my mechanic and the brakes were fine when the mechanic inspected them. Beware when you bring your car for service. I think they are looking to make money on customers who are foolish enough to... Read more

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